Welcome to Coffee Luxury. These are the terms and conditions of use for the Coffee Luxury store and all related pages, links, and features. Your use of the Coffee Luxury store constitutes your agreement to all the terms and conditions set forth by Coffee Luxury, and they become effective as soon as you select the agree button.
Coffee Luxury grants membership to those over 18 years of age. The account will be cancelled and the member's financial accounts will be settled if it is found that the member has not exceeded 18 years of age. Therefore, the member acknowledges that he has exceeded this age when creating a store on the Coffee Luxury store.
All information provided must be correct and accurate.
When you open an account on Coffee Luxury, you will be asked for your email address or mobile number, username and password, and therefore you agree to that:
Keep your password confidential.
In case your password is lost or stolen, you must immediately notify Coffee Wellbeing.
If you are unable to keep your password confidential, you acknowledge your responsibility for any activity on your account resulting from the loss of your password.
The member is obligated to use the account alone, and it is not permissible to transfer that account to any third party. In the event that the member authorizes a third party to manage the account, the member shall be responsible for that.
If a member or organization opens two accounts at the same time, Coffee Luxury has the right to freeze both accounts or cancel one of them, while settling all financial accounts for the account before closing it.
Users, whether individuals or institutions, must adhere to the commercial contracts concluded with the members.
All applicable and stipulated laws for e-commerce must be adhered to.
He is 18 years of age or older.
Compliance with all terms and conditions of the Coffee Luxury Association, as well as local and international laws in this regard.
Maintaining the privacy of contact and communication information, which includes (phone numbers, postal addresses, email addresses).
Do not use contact information or data obtained through the Coffee Luxury service to complete additional sales transactions outside the store, through another website, or by contacting users directly, or vice versa.
Not violating the confidentiality or privacy of users of the Coffee Luxury Store, whether by disclosing, publishing, or revealing their personal information to others, whether by viewing, disclosing, transferring, or using it.
The member agrees to be contacted via email or through promotional advertisements on the store, and he also agrees that all agreements, advertisements, data and other communications provided to him electronically are equivalent to their written counterparts in meeting legal requirements.
Whenever Coffee Luxury makes any changes, procedures, or new promotional activities within the store, they will send a message to your email or mobile phone to notify you.
As a user, you have the right to opt out of receiving promotional emails by clicking on the "Do not receive promotional emails" option.
The shipping company acts as a third party in the ordering process through Luxury Coffee, where the customer authorizes the company to receive the shipment on their behalf. Therefore, any problems that may arise during the shipping process are the customer's responsibility, unless there is negligence or fault on the part of Luxury Coffee, whether in the delivery of the shipment or in the packaging of the ordered products.
Goods are returned in accordance with the Coffee Luxury Store's Return Policy page , and at Coffee Luxury's discretion, the returned product is accepted, which in turn is subject to the laws in force in the Kingdom of Saudi Arabia.
The value of returned goods is refunded according to the Coffee Luxury policy, taking into account the following: the product price, shipping fees, applicable discount vouchers. The product value is refunded through the same payment method, bank transfer, or any other method that we may specify at any time later.
If the return is due to a product error, the responsibility lies with Rafahiyat Al Qahwa after receiving the order. If the buyer objects to the product within 3 days of receipt, Rafahiyat Al Qahwa will bear the shipping costs according to the policy and return page and its conditions.
If Coffee Luxury does not agree to return the product and at the same time the customer refuses to receive the product, Coffee Luxury will have the right to dispose of the product after 60 days from the customer’s refusal.
If the return is due to the buyer's mistake and the product is still in its original condition and unopened, the buyer shall bear the shipping fees paid to ship the item according to the policy and return page .
Luxury Coffee has the right to destroy or dispose of the returned product within 60 days of the date of receipt if the buyer does not receive it, and this is done after notifying the seller through the email attached by the seller.
The Luxury Coffee Store provides a digital communication channel for the buyer where interaction, meetings, and purchasing of goods take place, all digitally.
Any link from outside the Coffee Luxury Store is not guaranteed by Coffee Luxury as being free from any viruses or information violations, and the user must be aware of and agree to this.
Luxury Coffee is a store that provides shipping and payment facilitation services, therefore it is not its responsibility to determine the terms and conditions of delivery and payment.
Luxury Coffee does not bear any claims arising from errors or negligence, whether accidental or from a third party.
In case of misuse or inability to use the store, Coffee Luxury is not responsible for that.
The trademarks owned by Coffee Luxury and other trademarks and logos found on the store are protected by trademark and intellectual property rights and laws in accordance with the laws followed within the Kingdom of Saudi Arabia.
Other trademarks not owned by Luxury Coffee are the property of their respective owners, who may or may not be affiliated with, associated with, or sponsored by Luxury Coffee.
Luxury Coffee takes all measures to protect its users' data.
Please note that the internet is not a secure medium, and the confidentiality of your personal information cannot be 100% guaranteed; it is ultimately your responsibility as the user.
In some cases, the coffee luxury company provides the shipping company with the buyer's mobile number and email address so that communication can take place between the two parties to complete the sale.
Coffee Luxury has no control over the actions of any third party, such as other websites linked to the Coffee Luxury store, or third parties claiming to represent you or others.
You understand and agree that Coffee Luxury may use the information you have provided to provide you with services such as sending you marketing messages, and that the confidentiality agreement in this store governs the collection, processing, use and transfer of your personal identity information.
Compensation:
In accordance with these General Terms and Conditions, Coffee Luxury undertakes to indemnify against: all losses, expenses, and costs, i.e., all losses, damages, costs, liabilities, and expenses (including, but not limited to, legal expenses and any amounts incurred by Coffee Luxury to any third party to settle a claim or dispute) arising directly or indirectly from your use of the Coffee Luxury Store or any breach by you of any provision of these General Terms and Conditions or Coffee Luxury's terms, policies, or guidelines, and any VAT or other tax liability that Coffee Luxury may incur in connection with any purchase made through the Coffee Luxury Store, arising from your failure to pay it.
By registering with Coffee Luxury, you agree to all terms, conditions, policies, and guidelines. If these terms are violated, Coffee Luxury has the right to take the following actions:
Your access to the Luxury Coffee Shop is temporarily suspended.
Preventing you from accessing the store permanently.
The luxury of coffee will prevent any device, whether it is a computer, mobile phone or tablet, that uses your IP from accessing it.
Contact any or all of your internet service providers and request that you be blocked from accessing the Luxury Coffee Shop.
Coffee Luxury will begin taking all legal actions against you, whether for breach of contract or otherwise.
According to these terms and conditions, this contract constitutes the entire agreement between the user and Coffee Luxury regarding the use of the store and will replace all previous agreements between the user and Coffee Luxury.
Coffee Luxury reserves the right to revise these general terms and conditions, and Coffee Luxury's terms, policies and guidelines from time to time.
These revised terms and conditions apply from the date of publication to the Luxury Coffee Store.
If any of these terms and conditions are found to be invalid under Saudi law, the remaining terms and conditions will remain in effect.
According to these terms and conditions, the amounts due are paid, in accordance with all the information and instructions on the Payment and Delivery Options page . Due diligence and review rights: Coffee Luxury conducts checks on all users of the Coffee Luxury store as part of an anti-money laundering program.
Third party rights: No third party shall be entitled to benefit from these terms and conditions concluded in the contract between Coffee Luxury and the other party.
The exercise of the rights of the parties arising from a contract entered into under these General Terms and Conditions is not subject to the approval of any third party.
Law and Jurisdiction: In accordance with Saudi law, these terms and conditions are subject to the jurisdiction of the Jeddah courts, which shall have jurisdiction to resolve any dispute relating to these terms and conditions.
Promotional offers available at the Coffee Luxury Store—including discount coupons or promotional emails—do not include machines, appliances, equipment, or syrups. These products are excluded from any discounts or temporary offers and are sold at their regular prices only.
