Welcome to the Rifah Al-Qahwa. These are the terms and conditions for using the Rifah Al-Qahwa store and all its related pages, links, and features. Your use of the Rifah Al-Qahwa store constitutes your agreement to all the terms and conditions set forth by Rifah Al-Qahwa, and they are considered effective once you select the agreement button.
Rafa Coffee grants membership to those over the age of 18. The account will be cancelled and the member's financial accounts will be liquidated if it is discovered that the member is under the age of 18. Therefore, the member acknowledges that he/she has exceeded this age when creating a store on the Rafa Coffee Store.
All information provided must be true and accurate.
When you open an account on Rafha Coffee, your email address or mobile number, username and password will be requested, and you agree to this:
Keep your password confidential.
If your password is lost or stolen, you must immediately notify Luxury Coffee.
If you are unable to maintain the confidentiality of your password, you agree to be responsible for any activity on your account resulting from the loss of your password.
The member is committed to using the account alone, and that account may not be transferred to any third party. In the event that the member authorizes a third party to manage the account, the member shall be responsible for that.
If a member or institution opens two accounts at the same time, Coffee Luxury has the right to freeze both accounts or cancel one of them, and to liquidate all financial accounts of the account before closing it.
Users, whether individuals or institutions, must abide by the commercial contracts concluded with members.
You must comply with all applicable laws and regulations governing e-commerce.
He is 18 years of age or older.
Comply with all terms and conditions of the Luxury Coffee Code, as well as local and international laws in this regard.
Maintaining the privacy of contact information, including phone numbers, postal addresses, and email addresses.
Not to exploit contact information or data obtained through the Coffee Luxury for the purpose of completing additional sales outside the store or through another website or by communicating directly with users or vice versa.
Not to violate the confidentiality or privacy of the users of the Rafahat Al-Qahwa store, whether by disclosing, publishing, or disclosing their personal information to others, whether by viewing, disclosing, transferring, or using it.
The member agrees to be contacted by email or by broadcasting promotional advertisements on the store. He also agrees that all agreements, advertisements, data and other communications provided electronically are equivalent to their written counterparts in meeting legal requirements.
Whenever Luxury Coffee makes any changes, procedures or new promotional activities in the store, it will send a message to your email or mobile phone to notify you.
As a user, you have the right to opt out of receiving promotional emails by clicking on the opt-out option.
The shipping company acts as a third party in the ordering process through Rafah Coffee, as the customer authorizes the company to receive the shipment on their behalf. Accordingly, any problems that may arise during the shipping process are the customer's responsibility, unless Rafah Coffee is responsible for negligence or a defect in the shipment delivery or packaging of the ordered products.
Returns are subject to the Rafaha Coffee Store's Returns and Policy page . Rafaha Coffee's discretion determines whether the returned product will be accepted, subject to the laws in force in the Kingdom of Saudi Arabia.
The value of returned goods will be refunded according to the Coffee Luxury Company's policy, taking into account the following: product price, shipping fees, and applicable discount coupons. The value of the product will be refunded through the same payment method, bank transfer, or any other method we may specify at any later time.
If the return is due to a product error, Rafa Coffee will bear the cost after receiving the order. If the buyer objects to the product within 3 days of receipt, Rafa Coffee will bear the shipping costs in accordance with the Returns and Policy page and the conditions therein.
In the event that Rafa Coffee does not agree to a return of the product and at the same time the customer refuses to receive the product, Rafa Coffee will have the right to dispose of the product 60 days after the customer’s refusal.
If the return is due to the buyer's error and the product is still in its original condition and unopened, the buyer will bear the shipping fees paid to ship the item according to the policy and returns page .
Luxury Coffee reserves the right to destroy or dispose of the returned product within 60 days of the date of receipt in the event that the buyer does not receive it. This shall be done after notifying the seller via the email attached by the seller.
The Coffee Luxury Store provides a digital communication channel for buyers to interact, meet, and purchase goods, all digitally.
Any link from outside the Rafaat Al-Qahwa store is not guaranteed by Rafaat Al-Qahwa to be free of any viruses or information breaches, and the user must be aware of and agree to this.
Coffee Luxury is a store that provides shipping and payment facilitation services, so it is not responsible for determining the terms and conditions of delivery and payment.
Luxury Coffee shall not be liable for any claims arising from errors or negligence, whether caused by itself or by a third party.
In case of misuse or inability to use the store, Luxury Coffee is not responsible for that.
The trademarks owned by Rafah Coffee and other trademarks and logos found on the store are protected by trademark and intellectual property rights and laws in accordance with the laws in force in the Kingdom of Saudi Arabia.
Other trademarks not owned by Luxury Coffee are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Luxury Coffee.
Luxury Coffee takes all measures to protect its users' data.
Please note that the Internet is not a secure medium, and the confidentiality of your personal information cannot be guaranteed 100%. This is ultimately your responsibility as the user.
In some cases, Coffee Luxury provides the shipping company with the buyer's mobile number and email address so that the two parties can communicate to complete the sale.
Luxury Coffee has no control over the actions of any third party, such as other websites linked to the Luxury Coffee Store, or third parties claiming to represent you or others.
You understand and agree that Luxury Coffee may use the information you provide to it for the purpose of providing services to you, such as sending you marketing messages, and that the confidentiality agreement in this store regulates the collection, processing, use and transfer of your personal identification information.
Compensation:
In accordance with these General Terms and Conditions, Luxury Coffee undertakes to indemnify against: all losses, expenses and costs any and all losses, damages, costs, liabilities and expenses (including, without limitation, legal expenses and any amounts incurred by Luxury Coffee to any third party in settlement of a claim or dispute) arising directly or indirectly from your use of the Luxury Coffee Store or any breach by you of any provision of these General Terms and Conditions or the provisions, policies or guidelines of Luxury Coffee and any liability for VAT or any other tax liability that Luxury Coffee may incur in connection with any purchase made through the Luxury Coffee Store, arising from your failure to pay it.
When you register with Rafaha Coffee, you are bound by all terms, conditions, policies and guidelines. If these terms are violated, Rafaha Coffee has the right to do the following:
Your access to the Coffee Luxury Store is temporarily suspended.
Permanently block you from accessing the store.
Coffee Luxury will prevent any device, whether it is a computer, mobile phone or tablet, that uses your IP from accessing it.
Contact any or all of your internet service providers and request that they block your access to the Coffee Luxury Store.
Luxury Coffee will initiate all legal action against you, whether for breach of contract or otherwise.
Subject to these terms and conditions, this contract constitutes the entire agreement between the user and Rafha Coffee regarding the use of the store and will supersede all prior agreements between the user and Rafha Coffee.
Luxury Coffee reserves the right to revise these General Terms and Conditions, and the Luxury Coffee Terms, Policies and Guidelines from time to time.
These revised terms and conditions apply from the date of publication on the Rafaat Al-Qahwa store.
If any of these terms and conditions are found to be invalid under Saudi law, the remaining terms and conditions will remain in effect.
Payments are made in accordance with these terms and conditions, in accordance with all information and instructions on the Payment and Delivery Options page . Due Diligence and Audit Rights: Rafa Coffee conducts checks on all Rafa Coffee store users as part of an anti-money laundering program.
Third Party Rights No third party shall have the right to benefit from these terms and conditions concluded in the contract between Rafha Coffee and the other party.
The exercise of the parties' rights arising from a contract concluded under these General Terms and Conditions is not subject to the consent of any third party.
Law and Jurisdiction: These Terms and Conditions shall be governed by Saudi law, and the Jeddah courts shall have jurisdiction to resolve any dispute relating to these Terms and Conditions.
The offers added to the store do not include machines, devices and equipment.
