We are pleased to offer our valued customers the Rafahia Coffee Loyalty Points Program, which grants exclusive benefits with every purchase. The program aims to enhance the shopping experience by awarding points for purchases, which can later be redeemed for valuable discounts or rewards.
- Customers earn 1 point for every 1 spent when purchasing from Coffee Rafahia's store.
- The mobile number registered in the system must be used at the time of purchase to accumulate points.
- Redemption begins with any subsequent invoice: customers can redeem accumulated points with any future purchase.
- Each point is equivalent to 0.01 when used toward a future invoice.
- Points remain valid for 12 months from the date they are earned. After this period, unused points are automatically canceled.
- Customers may check their point balance at any time via customer service.
- Points may be redeemed once the customer accumulates 20,000 points or more.
- Points are not awarded for certain items, such as discounted products or items under promotional offers.
- Points are non-transferable and non-sellable, and are exclusive to the account holder.
- Rafahia Coffee reserves the right to modify or cancel the program at any time, with prior notice to customers.
- Rafahia Coffee reserves the right to cancel or adjust points in the event of any illegal activity or misuse of the system.
- If an order is canceled or returned by the customer, the points earned from those products will be deducted accordingly.
- Rafahia Coffee reserves the right to modify or update the loyalty program policies at any time.
- Customers will be notified of any changes via available channels (such as email or SMS) after the changes are implemented.
- By enrolling in the Rafahia Coffee Loyalty Program, customers agree to comply with all terms and conditions outlined in this policy.
